Please note that the total lead time of delivery is: Warehouse processing time (1 business day) + Courier Shipping time (5-7 WORKING DAYS) *Delivery times may be extended for remote areas. The days mentioned provide a guideline, shipping timeframes may be subject to change due to several factors such as customs clearance, the accuracy of contact details, delivery addresses, the response of receiver upon delivery attempt, etc. **Business days are from Saturday to Thursday excluding any public holidays. We are working with our logistics partner to improve delivery lead time to ensure our customers receive their orders at the earliest possible dates. We are working with our logistics partner to improve delivery lead time to ensure our customers receive their orders at the earliest possible dates.
If no one is available to accept delivery of your order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company. If you fail to collect your delivery by the second attempt, you may be charged an additional delivery charge for any further attempt. After 3 (three) separate failed deliveries or we and/or the courier company failed to reach out to you, we reserve the right to cancel the order and we will treat such cancellation as a return.
Please provide a full and complete address to ensure on-time delivery. If you have any further questions, please reach out to our customer service team on Contact Us page. We love hearing from you! We will get back to you within 1 business day.